Terms & Conditions

Last updated 7 September 2026.

Who you are buying from

This site is operated by Caruso Consulting Co Ltd, trading as Industry Tools Company New Zealand. Our administration address is 8 Commerce Street, Auckland CBD, Auckland 1010, New Zealand.

Prices and payment

All prices are in New Zealand dollars. No GST is added at the checkout: the price shown is the price charged.

We accept card payment and PayPal through a secure checkout. Card details are handled by the payment provider and never reach this site.

Your order

An order placed here is an offer to buy. It is accepted when we confirm it by email. If something is out of stock or a price is obviously wrong we will tell you and refund you in full rather than substitute something.

Delivery, returns and cancellation

Delivery costs and times are on the shipping page. Returns, the fees that apply and how to cancel are on the refunds and returns page.

Using this site

Do not upload or send anything through this site that carries malicious code, that is unlawful, or that infringes somebody else's rights. The content of this site belongs to us or to our suppliers and is not yours to republish.

Product information

Specifications are the manufacturer's own. We do not claim that any product meets or is certified to any standard, and measurements can vary slightly, so measure your own space before you order.

The law that applies

New Zealand law applies to these terms and to any purchase made here, and the New Zealand courts have jurisdiction. The Consumer Guarantees Act 1993 and the Fair Trading Act 1986 apply and nothing here limits them.